SHIPPING

DELIVERY TIME

Note that delivery times may vary due to factors outside our control. We reserve the right to extend the delivery time due to customs.

RETURNS

To ensure a stress-free gift season, we’ve extended our return policy. Purchases made from November 25th 2024 can be returned until January 7th 2025. Customers may return unused products in their original packaging, including price tags. We may refuse a return or charge a fee if the price tag is removed.

Sweden: Attach the return label to the package that was provided.

Rest of the world: Contact customer service to request a return label.

Refunds: Issued within 14 days post-return confirmation.

From the day you send your package back to us it can take up to 15-18 working days before our warehouse has received and registered the package. Please note that it can take an additional 5 working days before the money reaches your account.

UNCLAIMED ORDERS

Orders unclaimed post-notification incur a 150 SEK fee plus initial shipping.

CUSTOMS AND ADDITIONAL FEES

Prices in Sweden and EU include customs duties and local charges

For our Norwegian customers; We use the VOEC scheme (VAT On E-Commerce) which enables you to pay your Norwegian value-added tax (VAT) directly at the checkout. 

Prices outside of the EU exclude customs duties and local charges, which are the customer's responsibility.